Assistant Director of Partnerships, Policy and Engagement
Cardiff and Llandudno Junction, Wales (with hybrid working)

About us

Social Care Wales provides leadership and expertise in social care and early years in Wales.

Our vision is to make a positive difference to care and support for children, adults and their families and carers.

To do this, we lead on developing and regulating the social care workforce, service improvement, data and research to improve care.

We are now looking for an Assistant Director of Partnerships, Policy and Engagement to join us on a permanent basis. This role is offered with flexible working options, and we will consider candidates as part of a job share.

The Benefits

- Salary of £66,011 - £74,138 per annum
- 28 days’ holiday plus bank holidays (pro rata)
- Local government pension scheme
- Flexible work policy
- Hybrid working from home and our office as required
- Family leave policy

The Role

As the Assistant Director of Partnerships, Policy and Engagement, you will lead our strategic approaches to external communication, stakeholder engagement, customer relationship management and policy insight.

You will work with the Executive Team and leadership group to deliver our strategic vision, shape organisational messaging, and develop trusted, collaborative relationships with key stakeholders.

Specifically, you will:

- Lead the delivery of our marketing and communications strategy
- Oversee how we approach stakeholder engagement, customer service, and internal communications
- Provide advice and briefings to the Chief Executive and Executive Management Team
- Co-ordinate responses to the Welsh Government and Senedd consultations
- Represent Social Care Wales in external forums and with the media
- Collaborate with sector leaders to raise the profile of social care and early years in Wales

About You

To be considered as the Assistant Director of Partnerships, Policy and Engagement, you will need:

- Proven experience in developing impactful engagement and communication strategies
- Experience advising senior leaders and navigating complex policy issues
- Strategic knowledge of the Welsh political and social care landscape
- Evidence of continuous professional development
- The ability to build strong partnerships with a wide range of stakeholders
- Strong leadership, influencing, and communication skills
- The ability to lead teams, manage ambiguity, and drive strategic change
- Professional qualification(s) or equivalent experience in a relevant field

We are currently engaging with staff on a reorganisation, so there could be some changes to areas of responsibility of this post, and we will confirm any amendments prior to interview.

The closing date for this role is 6 July 2025.

Other organisations may call this role Director of Communications, Head of External Affairs, Policy Director, or Assistant Director of External Relations.

Reasonable adjustments can be made at any stage of the recruitment process for candidates with a disability, impairment or health condition, for example who are neuro-divergent or who use British Sign Language. Please get in touch with the HR Team to discuss adjustments for any part of the process.

You must be based in the UK to apply for this role and be able to visit one of the stated offices when required.

So, if you’re ready to join Social Care Wales as the Assistant Director of Partnerships, Policy and Engagement, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Project Co-ordinator Welsh Essential
Cardiff & Llandudno, Wales

About us

At Social Care Wales, we provide leadership and expertise in social care and early years in Wales. Our vision is to make a positive difference to care and support for children, adults, and their families and carers.

To achieve this, we lead on developing and regulating the social care workforce, service improvement, and data and research to improve care. Through our quality assurance work, we support social work educators in both education and practice settings, ensuring the highest level of training for the next generation of social workers.

We are now looking for a Project Co-ordinator to join us on a fixed-term basis until 31 August 2026. This role is offered with flexible working options and we will consider candidates as part of a job share.

You must be based in the UK to apply for this role and be able to visit one of the stated offices when required.

The Benefits

- Salary of £29,651 - £32,061
- 28 days’ holiday plus bank holidays (increasing with length of service)
- Extra days off between Christmas and New Year
- Local government pension scheme
- Flexi work policy
- Family leave policy

The Role

As a Project Co-ordinator, you will support a variety of improvement and development work areas, projects, networks and partnerships.

Providing a critical administrative service, you will work in both English and Welsh, assisting with project development and delivery and playing a vital support role in co-ordinating internal and external meetings.

Additionally, you will collect and analyse data and build recommendations for future objectives and priorities, as well as establishing and maintaining administrative systems, procedures and databases.

About You

To be considered as a Project Co-ordinator, you will need:

- Experience in business administration
- Experience of arranging events i.e. workshops, conferences or training courses
- Experience providing administration support at meetings, including taking minutes
- Experience working both independently and as part of a team
- Knowledge of the public sector and an understanding of the Welsh Government’s role in the work of Social Care Wales
- Effective time and priority management
- Fluency in English and Welsh, including listening, writing and speaking

The closing date for this role is 30th of June 2025.

Other organisations may call this role Administrative Officer, Project Officer, Programme Support Assistant, or Programme Administrator.

Reasonable adjustments can be made at any stage of the recruitment process for candidates with a disability, impairment or health condition, for example, who are neuro-divergent or who use British Sign Language. Please get in touch with the HR Team to discuss adjustments for any part of the process.

So, if you want to join Social Care Wales as a Project Co-ordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Registration Support Welsh Essential Fixed Term
Cardiff & Llandudno, Wales (with hybrid working)

About us

Social Care Wales provides leadership and expertise in social care and early years in Wales.

Our vision is to make a positive difference to care and support for children, adults and their families and carers.

To do this, we lead on developing and regulating the social care workforce, service improvement, data and research to improve care.

We are currently looking for Registration Support staff (Welsh Essential) to join us on a full-time basis for a fixed term contract until 31 March 2026. The role is offered as 36 hours per week with some flexibility.

You must be based in the UK to apply for this role and be able to visit one of the stated offices when required.

The benefits

- Salary of £24,423 - £27,239 per annum pro rata
- 28 days’ holiday plus bank holidays (pro rata)
- Local government pension scheme
- Flexible work policy
- Hybrid working from home and our office as required
- Family leave policy

Who are we?

We are a friendly and supportive team whose work helps to protect the public in Wales. We are looking for people to join our busy team of Registration Support staff to keep the Register of Social Care Workers in Wales up to date.

What does the Registration team do?

The Registration team at Social Care Wales is responsible for tasks including:

- processing applications for registration on to the Register of Social Care Workers
- helping people keep their registration information such as their employment and personal data up to date
- helping people to remain registered by processing their renewal applications
- maintaining the accuracy and quality of the data held on the Register
- answering email and phone queries
- helping our customers to use our online portal and website

Could you be part of our team?

We are looking for people who can:

- provide good customer support over the phone and by email using Microsoft Office
- follow procedures and written work instructions
- review and process data accurately in our system in line with our policies
- prioritise and manage their own caseload of work
- work well within a friendly and supportive team in line with our organisational values
- provide information to assist in the production of reports for internal committees

We will support your ongoing development and have a proud record of helping people to further their careers within the team and the wider organisation.

The closing date for this role is the 30th of June 2025.

Fluency in Welsh and English will be essential for this role as we require the postholder to be able to confidently undertake all of the above duties in Welsh and English.

Other organisations might call this role Registration Administrator, Customer Service Administrator, Registration Co-ordinator, Registration Assistant, Registration and Customer Service Co-ordinator, or Registration and Customer Service Assistant.

Reasonable adjustments can be made at any stage of the recruitment process for candidates with a disability, impairment or health condition, for example, who are neuro-divergent or who use British Sign Language. Please get in touch with the HR Team to discuss adjustments for any part of the process.

So, if you’re seeking to join us as Registration Support Staff, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Assistant Director of Research, Innovation and Insights
Cardiff and Llandudno Junction, Wales (hybrid working)

About Us

Social Care Wales provides leadership and expertise in social care and early years in Wales.

Our vision is to make a positive difference to care and support for children, adults and their families and carers.

To do this, we lead on developing and regulating the social care workforce, service improvement, data and research to improve care.

We are now looking for an Assistant Director of Research, Innovation and Insights to join us on a permanent basis. This role is offered with flexible working options, and we will consider candidates as part of a job share.

The Benefits

- Salary of £66,011 - £74,138 per annum
- 28 days’ holiday plus bank holidays
- Local government pension scheme
- Flexible work policy
- Hybrid working from home and our office as required
- Family leave policy

The Role

As Assistant Director of Research, Innovation and Insights, you’ll influence how evidence, learning and new ideas are used to improve care and support across Wales.

Specifically, you will lead a high-impact research, knowledge mobilisation and innovation function that embeds evidence into practice and drives improvement across the sector, while playing a key role in delivering our five-year strategy.

Alongside this, you’ll shape the future of our Insight Collective service, providing strategic direction to ensure it continues to empower and support the social care workforce.

Additionally, you will:

- Lead and grow a skilled, motivated and resilient team
- Support the development and delivery of organisational priorities
- Provide expert advice on innovation and improvement opportunities
- Generate insights to inform policy and partnership work
- Build effective external partnerships and stakeholder relationships

About You

To be considered as our Assistant Director of Research, Innovation and Insights, you will need:

- Professional qualification(s) or equivalent experience in a relevant field
- In-depth knowledge of research, knowledge mobilisation, and innovation in social care or related sectors
- Experience supporting others to use research and other forms of evidence for improvement
- Proven ability to build strong and effective partnerships
- Strong communication skills across multiple channels
- Evidence of continuing professional development

We are currently engaging with staff on a reorganisation, so there could be some changes to areas of responsibility of this post, and we will confirm any amendments prior to interview.

The closing date for this role is 6th July 2025.

Other organisations may call this role Head of Research and Innovation, Director of Insight and Evidence, Research and Development Director, Head of Strategy and Improvement, or Senior Innovation Lead.

Reasonable adjustments can be made at any stage of the recruitment process for candidates with a disability, impairment or health condition, for example who are neuro-divergent or who use British Sign Language. Please get in touch with the HR Team to discuss adjustments for any part of the process.

You must be based in the UK to apply for this role and be able to visit one of the stated offices when required.

So, if you want to join Social Care Wales as our next Assistant Director of Research, Innovation and Insights, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.