About Us

Social Care Wales provides leadership and expertise in social care and early years in Wales.
Our vision is to make a positive difference to care and support for children, adults and their families and carers.
To do this, we lead on developing and regulating the social care workforce, service improvement, data and research to improve care.

The Role

We are looking for an individual to play a key role in coordinating the early years and childcare team. The Business Support Co-ordinator (Early Years and Childcare) will assist the team and head of service with the delivery of the early years and childcare workplan.

This role is offered with flexible working options, and we are happy to consider job share arrangements. This post is Fixed Term until 31 March 2027.

The main focus of this role is to:

• Liaise with all areas of the sector and recognise its importance in the teams day to day work
• Coordinate, collect and collate data relating to the work of the Early Years team
• Maintain the accuracy and quality of the data in line with required deadlines.
• Monitor system workflows/automated tasks to ensure they’re working as expected
• Manage the exchange of data with other bodies for example regulatory bodies
• Overall responsibility to work with business support to accurately maintain records and work flow
• Act as a named link to other teams and colleagues within Social Care Wales
• Deputise for the early years and childcare officer when required
• Undertake appropriate tasks across the Early years team.
• Play an active role in team meetings, staff briefings and keep informed of the Social Care Wales’s Early years and childcare priorities, objectives and initiatives.
• Maintain the website

The closing date for this role is 12 April 2026.

You must be based in the UK to apply for this role and be able to visit one of the stated offices when required.

The Benefits

- Salary of £30,615 - £33,103 pro rata
- 28 days’ holiday plus bank holidays (pro rata)
- Local government pension scheme
- Flexible work policy
- Hybrid working from home and our office as required
- Family leave policy

Reasonable adjustments can be made at any stage of the recruitment process for candidates with a disability, impairment or health condition, for example who are neuro-divergent or who use British Sign Language. Please get in touch with the HR Team to discuss adjustments for any part of the process.

About Us

Social Care Wales provides leadership and expertise in social care and early years in Wales.
Our vision is to make a positive difference to care and support for children, adults and their families and carers.
To do this, we lead on developing and regulating the social care workforce, service improvement, data and research to improve care.

The Role

The core focus of this role will be to support the WeCare Wales communications, through leading the maintenance and development of the WeCare Wales website and capturing data and analytics of usage. There will also be partnership work with the Content Officer to ensure connectivity with the social media channels, as well as ensuring consistency of tone of voice and branding in the wider work of WeCare Wales and our partners. You can find out more about the WeCare Wales work in this link www.wecare.wales

This role is offered with flexible working options, and we are happy to consider job share arrangements. This post is Fixed Term until 30 November 2026. Welsh language skills are essential for this post.
The main focus of this role is to:

• Lead on the maintenance and development of the WeCare Wales website. This is to include, revising current content, developing new and exploring ways to maximise the website potential. Ensuring all content adheres to Social Care Wales’s policies on accessibility, tone of voice and the Welsh language
• Ensure connections are in place between the WeCare Wales social channels, managed by the Content Officer, and website.
• Review analytics to support on-going development and awareness of website
• Work with press, advertising companies and influencers to explore ways to further promote the work of WeCare Wales
• Support the delivery of webinars and events promoting the work of WeCare Wales
• Promote WeCare Wales through communication channels such as; webinars, newsletters, bulletins and interviews
• Work in partnership with key members within Social Care Wales to ensure work is aligned
• Support partners to connect with the work of WeCare Wales and maximise the use of WeCare Wales assets in line with the brand guide and tone of voice
• Supporting partners in the development and delivery of their campaigns to ensure alignment with the work of WeCare Wales
• Support the development of content such as filmed case studies and interviews (both in written and film form) in line with the brand guide and tone of voice.

The closing date for this role is 12 April 2026.

You must be based in the UK to apply for this role and be able to visit one of the stated offices when required.

The Benefits

- Salary of £36,948 - £39,066 pro rata
- 28 days’ holiday plus bank holidays (pro rata)
- Local government pension scheme
- Flexible work policy
- Hybrid working from home and our office as required
- Family leave policy

Reasonable adjustments can be made at any stage of the recruitment process for candidates with a disability, impairment or health condition, for example who are neuro-divergent or who use British Sign Language. Please get in touch with the HR Team to discuss adjustments for any part of the process.

About Us

Social Care Wales provides leadership and expertise in social care and early years in Wales.
Our vision is to make a positive difference to care and support for children, adults and their families and carers.
To do this, we lead on developing and regulating the social care workforce, service improvement, data and research to improve care.

The Role

We are looking for a Head of Fitness to Practise Triage to lead Social Care Wales’s triage team within the Fitness to Practise function, ensuring the service operates in a responsive, collaborative and proportionate way, so that the service delivers all aspects of its statutory responsibilities to protect the public.
The postholder will also work together in collaboration with colleagues, ensuring the effective delivery of the service aligned to the business plan. They will contribute to our focus on delivering our ambitions as a regulator, and delivering on our strategic commitments.
This role is offered with flexible working options, and we are happy to consider job share arrangements. This post is Fixed Term until 31 March 2028 with consideration of permanency beyond then.

The main focus of this role is to:

• Lead and maintain a high-quality triage service that consistently achieves key performance measures and delivers outcomes in accordance with the business plan.
• Oversee and ensure the effective operation of the triage function, working within Social Care Wales’s legislative and operational frameworks.
• Be responsible and accountable for robust, accurate, clear and consistent decision making in relation to triage activities.
• Develop and continuously review the operation of the triage function, including working with appropriate challenging targets and key performance indicators, and taking into account feedback about, and quality assurance of, the work of the team.
• Work with teams across Social Care Wales to ensure changes, improvements and issues relating to the investigation of social care workers in Wales are identified, analysed, and acted upon.
• Actively engage and promote working relationships with other relevant regulators and external agencies related to social care.
• Oversee the development of the case management system to improve efficiencies in triage activities.
• Prepare high level reporting, documents, and committee papers and present to stakeholders as required.
• Develop and review clear policies and procedures for the triage team.
• Be accountable to the Deputy Registrar in relation to team, directorate and corporate risk. Understand regulatory risk and the strategies that can be developed to reduce risk and prevent harm.

The closing date for this role is 12 April 2026.

You must be based in the UK to apply for this role and be able to visit one of the stated offices when required.

The Benefits

- Salary of £56,198 - £62,491 pro rata
- 28 days’ holiday plus bank holidays (pro rata)
- Local government pension scheme
- Flexible work policy
- Hybrid working from home and our office as required
- Family leave policy

Reasonable adjustments can be made at any stage of the recruitment process for candidates with a disability, impairment or health condition, for example who are neuro-divergent or who use British Sign Language. Please get in touch with the HR Team to discuss adjustments for any part of the process.