Receptionist – Welsh essential
Cardiff

About Us

At Social Care Wales, we provide leadership and expertise in social care and early years in Wales. Our vision is to make a positive difference to care and support for children, adults, and their families and carers.

To achieve this, we lead on developing and regulating the social care workforce, service improvement, and data and research to improve care. Through our quality assurance work, we support social work educators in both education and practice settings, ensuring the highest level of training for the next generation of social workers.

We are now looking for a Welsh-speaking individual to join us as a Receptionist on a permanent, full-time basis, working 36 hours per week. However, this role is offered with flexible working and we will also consider candidates as part of a job share.

You must be based in the UK to apply for this role and be able to work in the Cardiff office daily.

The Benefits

- Salary of £24,423 - £27,239 per annum (pro rata if part-time)
- 28 days’ holiday plus bank holidays (increasing with length of service)
- Extra days off between Christmas and New Year
- Local government pension scheme
- Flexi work policy
- Family leave policy

The Role

As a Receptionist, you will provide a vital front-of-house and facilities service to ensure the smooth operation of our Cardiff office.

You will greet and assist visitors, manage access and security, handle incoming and outgoing communications and respond to facilities requests.

Acting as fire warden, you’ll support safety protocols and oversee the maintenance of office supplies, equipment and the overall workspace environment.

Additionally, you will:

- Provide administrative support to the Registration team
- Maintain and update guidance documents on the intranet and email
- Support office accommodation and refurbishment projects

About You

To be considered as a Receptionist, you will need:

- Experience working in a customer service environment
- Experience using Microsoft platforms, especially Word, Excel and Outlook
- An organised approach to work and time management
- The ability to speak Welsh and English

The closing date for this role is 28th of April 2025.

Reasonable adjustments can be made at any stage of the recruitment process for candidates with a disability, impairment or health condition, for example, who are neuro-divergent or who use British Sign Language. Please get in touch with the HR Team to discuss adjustments for any part of the process.

There is a small fire warden allowance attached to the role.

Other organisations may call this role Facilities Support Officer, Facilities Assistant, Facilities Administrator, Office Administrator, Operations Administrator, or Operations Assistant.

So, if you’d like to join us as a Receptionist, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Improvement and Development Co-ordinator
Cardiff & Llandudno, Wales

About us

At Social Care Wales, we provide leadership and expertise in social care and early years in Wales. Our vision is to make a positive difference to care and support for children, adults, and their families and carers.

To achieve this, we lead on developing and regulating the social care workforce, service improvement, and data and research to improve care. Through our quality assurance work, we support social work educators in both education and practice settings, ensuring the highest level of training for the next generation of social workers.

We are now looking for an Improvement and Development Co-ordinator to join us on a 12 month, fixed-term basis. This role is offered with flexible working options and we will consider candidates as part of a job share.

You must be based in the UK to apply for this role and be able to visit one of the stated offices when required.

The Benefits

- Salary of £29,651 - £32,061
- 28 days’ holiday plus bank holidays (increasing with length of service)
- Extra days off between Christmas and New Year
- Local government pension scheme
- Flexi work policy
- Family leave policy

The Role

As an Improvement and Development Co-ordinator, you will support a variety of improvement and development work areas, projects, networks and partnerships.

Providing a critical administrative service, you will work in both English and Welsh, assisting with project development and delivery and playing a vital support role in co-ordinating internal and external meetings.

Additionally, you will collect and analyse data and build recommendations for future objectives and priorities, as well as establishing and maintaining administrative systems, procedures and databases.

About You

To be considered as an Improvement and Development Co-ordinator, you will need:

- Experience in business administration
- Experience providing administration support at meetings, including taking minutes
- Experience working both independently and as part of a team
- Knowledge of the public sector and an understanding of the Welsh Government’s role in the work of Social Care Wales
- Effective time and priority management
- Fluency in English and Welsh, including listening, writing and speaking

The closing date for this role is 6th May 2025.

Other organisations may call this role Project Co-ordinator, Administrative Officer, Project Officer, Programme Support Assistant, or Programme Administrator.

Reasonable adjustments can be made at any stage of the recruitment process for candidates with a disability, impairment or health condition, for example, who are neuro-divergent or who use British Sign Language. Please get in touch with the HR Team to discuss adjustments for any part of the process.

So, if you want to join Social Care Wales as an Improvement and Development Co-ordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Improvement and Development Manager (Workforce Planning)
Cardiff & Llandudno (Hybrid Working Available)

About Us

At Social Care Wales, we provide leadership and expertise in social care and early years in Wales. Our vision is to make a positive difference to care and support for children, adults, and their families and carers.

To achieve this, we lead on developing and regulating the social care workforce, service improvement, and data and research to improve care. Through our quality assurance work, we support social work educators in both education and practice settings, ensuring the highest level of training for the next generation of social workers.

We are now looking for an Improvement and Development Manager in Workforce Planning to join us on a permanent basis. This role is offered with flexible working options, and we will consider candidates as part of a job share.

You must be based in the UK to apply for this role and be able to visit one of the stated offices when required.

The Benefits

- Salary of £54,429 - £60,524 per annum
- 28 days’ holiday plus bank holidays (increasing with length of service)
- Extra days off between Christmas and New Year
- Local government pension scheme
- Flexi work policy
- Family leave policy

The Role

As an Improvement and Development Manager in Workforce Planning, you will lead the delivery of projects and programmes to support the building of capability and capacity in workforce planning across social services departments in all 22 Local Authorities in Wales.

Specifically, you will develop and implement tools, models and guidance to improve workforce planning capability and processes, whilst aligning approaches where appropriate with NHS methodologies to support joint workforce planning.

Working closely with our data team, you will also support the annual collection of workforce data across the social care sector, ensuring systems and engagement processes are effective and responsive to sector needs.

Additionally, you will:

- Facilitate stakeholder engagement to understand workforce planning challenges
- Lead both short and long-term initiatives to enhance workforce planning approaches
- Support national workforce data analysis to identify gaps and trends
- Build and maintain a peer network of Workforce Planning Leads

About You

To be considered as an Improvement and Development Manager in Workforce Planning, you will need:

- Significant experience in workforce and organisational development roles
- Experience of workforce planning
- A track record of leading complex projects or programmes from design to evaluation
- Knowledge of social care policy, legislation and practice in Wales
- A degree or equivalent vocational qualification

The closing date for this role is 18th May 2025.

Other organisations may call this role Workforce Development Manager, Strategic Workforce Planner, Workforce Strategy Lead, Organisational Development Manager, or Planning and Improvement Lead.

Reasonable adjustments can be made at any stage of the recruitment process for candidates with a disability, impairment or health condition, for example, who are neuro-divergent or who use British Sign Language. Please get in touch with the HR Team to discuss adjustments for any part of the process.

So, if you want to make a real impact as an Improvement and Development Manager in Workforce Planning, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Delivery Manager
Cardiff & Llandudno Junction (Hybrid Working Available)

About Us

At Social Care Wales, we provide leadership and expertise in social care and early years in Wales. Our vision is to make a positive difference to care and support for children, adults, and their families and carers.

To achieve this, we lead on developing and regulating the social care workforce, service improvement, and data and research to improve care. Through our quality assurance work, we support social work educators in both education and practice settings, ensuring the highest level of training for the next generation of social workers.

We are now looking for a Delivery Manager to join us on a 2-year fixed term contract, working 36 hours per week. This role is offered with flexible working options, and we will consider candidates as part of a job share.

You must be based in the UK to apply for this role and be able to visit one of the stated offices when required.

The Benefits

- Salary of £48,134 - £52,966 per annum
- 28 days’ holiday plus bank holidays (increasing with length of service)
- Extra days off between Christmas and New Year
- Local government pension scheme
- Flexi work policy
- Family leave policy

The Role

As a Delivery Manager, you will lead the delivery of cross-functional projects and services within our Professional Regulation Portfolio.

Specifically, you will co-ordinate agile teams to keep delivery on track, while overseeing workloads, mentoring staff, and ensuring consistent performance.

Beyond this, you will work with a range of stakeholders, internally and externally, to manage project risks, support collaboration, and drive each programme to deliver value in line with its vision and goals.

Additionally, you will:

- Apply agile and/or lean practices to lead and motivate teams
- Facilitate clear communication with customers and internal colleagues
- Allocate resources effectively and manage delivery risk

About You

To be considered as a Delivery Manager, you will need:

- A proven track record in agile and/or lean delivery practices
- Experience in motivating and co-ordinating cross-functional teams
- Excellent leadership and communication skills
- The ability to clearly present complex information to senior stakeholders
- A strong customer focus and commitment to quality service
- Knowledge of the Digital Service Standard for Wales
- A relevant degree or project management qualification

The closing date for this role is 13th May 2025.

Other organisations may call this role Agile Delivery Manager, Programme Delivery Lead, Project Delivery Manager, Service Delivery Manager, or Portfolio Delivery Manager.

Reasonable adjustments can be made at any stage of the recruitment process for candidates with a disability, impairment or health condition, for example, who are neuro-divergent or who use British Sign Language. Please get in touch with the HR Team to discuss adjustments for any part of the process.

So, if you want to make a real impact as a Delivery Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Learning and Development Officer
Cardiff/Llandudno Junction (Hybrid Working)

About Us

At Social Care Wales, we provide leadership and expertise in social care and early years in Wales. Our vision is to make a positive difference to care and support for children, adults, and their families and carers.

To achieve this, we lead on developing and regulating the social care workforce, service improvement, and data and research to improve care. Through our quality assurance work, we support social work educators in both education and practice settings, ensuring the highest level of training for the next generation of social workers.

We are now looking for a Learning and Development Officer to join us on a 12-month fixed-term contract, with full-time hours of 36 hours per week available and flexibility considered.

You must be based in the UK to apply for this role and be able to visit one of the stated offices when required.

The Benefits

- Salary of £40,413 - £45,394 per annum
- 28 days’ holiday plus bank holidays (increasing with length of service)
- Extra days off between Christmas and New Year
- Local government pension scheme
- Flexi work policy
- Family leave policy

The Role

As a Learning and Development Officer, you will lead on externally facing Equality, Diversity and Inclusion (EDI) focused projects to promote anti discriminatory practice across the social care and early years sector in Wales.

Specifically, you will engage with a wide range of stakeholders, including those with lived experience, to inform and develop inclusive training and resources aligned with Welsh Government priorities.

You will also promote anti-discriminatory practice, deliver training, and ensure that learning and improvement needs are met through tailored projects, while contributing to our work supporting international workers and tackling modern slavery.

About You

To be considered as a Learning and Development Officer, you will need:

- Experience of delivering impactful training to a variety of audiences
- Experience of providing high-level support to projects within the sector
- Experience of engaging and communicating with stakeholders
- Knowledge and understanding of current anti-discriminatory legislation and policy in Wales
- The ability to produce written reports, documentation and promotional information suitable for a range of audiences

The closing date for this role is 30 April 2025. The interviews will be face-to-face on the 13 May in our Llandudno office and 15 May in the Cardiff office.

Reasonable adjustments can be made at any stage of the recruitment process for candidates with a disability, impairment or health condition, for example, who are neuro-divergent or who use British Sign Language. Please get in touch with the HR Team to discuss adjustments for any part of the process.

So, if you want to join us as a Learning and Development Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Equality, Diversity and Inclusion Reference Group Member
Cardiff, CF10

About Us

At Social Care Wales, we provide leadership and expertise in social care and early years in Wales. Our vision is to make a positive difference to care and support for children, adults, and their families and carers.

To achieve this, we lead on developing and regulating the social care workforce, service improvement, and data and research to improve care. Through our quality assurance work, we support social work educators in both education and practice settings, ensuring the highest level of training for the next generation of social workers.

Our new expert reference group will act as a critical friend to Social Care Wales, helping us embed lived experience in decision-making and strengthen our commitment to anti-discriminatory practice.

We are now looking for Equality, Diversity and Inclusion Reference Group Members to join us on an advisory basis.

You must be based in the UK to apply for this role.

The Role

As an Equality, Diversity and Inclusion Reference Group Member, you will help ensure that diverse voices and lived experiences are reflected in the decisions made within Social Care Wales impacting social care and early years in Wales.

You will act as a critical friend to Social Care Wales, offering advice and insight on equality, diversity, and inclusion matters.

Your feedback on policies, projects, and equality impact assessments will guide our approach and strengthen our commitment to anti-discriminatory practice.

You will:

- Attend 3–4 online meetings per year
- Participate in discussions and collaborative working
- Support our ongoing equality, diversity, and inclusion goals

Your employer will invoice us the cost of your attending meetings, so you will continue to be paid by them in the normal way. You will need your employer’s permission to apply for the role.

About You

To be considered as an Equality, Diversity and Inclusion Reference Group Member, you will need:

- Experience working in social care or early years and childcare in Wales
- Registration with Social Care Wales (if working in social care)
- Experience advocating for anti-discrimination in your work or personal life
- A commitment to inclusion, respect, and continuous learning

The closing date for this role is 11th May 2025.

Other organisations may call this role EDI Group Member, Equality Advisor, Inclusion Reference Group Member, or Equality and Diversity Panel Member.

Reasonable adjustments can be made at any stage of the recruitment process for candidates with a disability, impairment or health condition, for example who are neuro-divergent or who use British Sign Language. Please get in touch with the HR Team to discuss adjustments for any part of the process.

So, if you want to become an Equality, Diversity and Inclusion Reference Group Member and influence real change, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.