About Us

Social Care Wales provides leadership and expertise in social care and early years in Wales.
Our vision is to make a positive difference to care and support for children, adults and their families and carers.
To do this, we lead on developing and regulating the social care workforce, service improvement, data and research to improve care.

The Role

We are looking for two Senior Fitness to Practise Officers to work within the Fitness to Practise team to carry out independent regulatory investigations into the suitability of workers to remain on the social care register. Work as a Fitness to Practise Senior Officer includes undertaking investigations into formal allegations and complaints made against registered social workers, social work students and social care workers; making recommendations on cases and preparing case documentation for officer and panel disposals. This involves working with Police, local authorities, Care Standards Tribunal, Care Inspectorate Wales and social care employers.

These roles are offered with flexible working options, and we are happy to consider job share arrangements. These roles are Fixed term until 31 March 2027.

The main focus of this role is to:
• Act as an initial source of advice to registered persons, employers, and members of the public making referrals
• Undertake investigations into allegations made against registered persons.
• Provide responses to referrers and registered persons within designated timescales, including regular updates to relevant parties.
• Prepare risk assessments on cases and make recommendations for the progression and disposal of cases.
• Attend decision making meetings as required to make recommendations for the timely disposal of cases.
• Interview and manage witnesses and produce accurate witness statements as part of case evidence.
• Prepare reports for panels for initial interim orders and reviews.
• Prepare applications to Care Standards Tribunal for extending interim orders
• Produce summary reports to provide an overview of cases and allegations, to guide panels sitting on streamlined hearings.
• Record all case information in the case management system in a timely manner, including risk assessments, uploading documentary evidence, correspondence and reports to ensure that accurate management statistics can be produced.
• Ensure statutory timescales and timescales related to governance of casework are adhered to as part of case assurance.
• Work with employers to familiarise them with the fitness to practise process, the requirements of the Code of Professional Practice for Social Care and the Code of Professional Practice for Employers.

If you think you are the person we are looking for, please take a look at the job description for more information.

The closing date for these roles is 17 May 2026.

You must be based in the UK to apply for this role and be able to visit one of the stated offices when required.

The Benefits
- Salary of £41,726 - £46,869 pro rata
- 28 days’ holiday plus bank holidays (pro rata)
- Local government pension scheme
- Flexible work policy
- Hybrid working from home and our office as required
- Family leave policy

Reasonable adjustments can be made at any stage of the recruitment process for candidates with a disability, impairment or health condition, for example who are neuro-divergent or who use British Sign Language. Please get in touch with the HR Team to discuss adjustments for any part of the process.

About Us

Social Care Wales provides leadership and expertise in social care and early years in Wales.
Our vision is to make a positive difference to care and support for children, adults and their families and carers.
To do this, we lead on developing and regulating the social care workforce, service improvement, data and research to improve care.

The Role

We are looking for a Hearings Clerk to facilitate all aspects of Fitness to Practise and Registration Appeal Panel hearings and meetings.
The Clerk sits within the Hearings team in the Regulation department. The team coordinates and hosts fitness to practise panel hearings of cases referred to it by the Fitness to Practice team, and registration appeal panel hearings of applications referred to it by the Registration team. The Clerk sits on all panel hearings and meetings.
This role is offered with flexible working options, and we are happy to consider job share arrangements.

The main focus of this role is to:
• Provide support and accurate high level procedural advice regarding the relevant legislation, hearing procedures and internal policies and procedures to the registered persons/applicants and their legal representatives and witnesses, before, during and after hearings
• Provide panel members, Legal Advisers, Presenters, employers, interpreters, members of the public, press and media, Social Care Wales and Welsh Government with accurate high level procedural information and advice regarding hearing procedures and relevant legislation
• Contribute to discussions with Social Care Wales legal support and registered persons legal representatives to ensure hearings are held in accordance with the relevant legislation and our internal procedures
• Coordinate hearings by agreeing dates, producing and sending notice letters and hearing bundles in a timely manner
• Set up remote hearings, hearing rooms in our office or other venues, and ensure any agreed special measures are in place.
• Work closely with the Fitness to Practise Officer to ensure risk assessments are undertaken where necessary to ensure special measures are put in place in hearings where required
• Produce briefings regarding hearings and the team’s work for panel members, staff and Welsh Government.
• Contribute to the production and analysis of statistical reports as required.
• Contribute to the on-going review of the team’s operational procedures. This will include reviewing template letters, guidance documents, policies and procedures, the CRM system, website and intranet pages, and make recommendations for change where appropriate.
• Promote the effective integration of Social Care Wales’ values, throughout all aspects of the team’s work, and place individuals who use services at the heart of the work.

If you think you are the person we are looking for, please take a look at the job description for more information. 

The closing date for this role is 04 May 2026.

You must be based in the UK to apply for this role and be able to visit one of the stated offices when required. This role also requires some basic understanding of the Welsh language.

The Benefits

- Salary of £36,948 - £39,066 pro rata
- 28 days’ holiday plus bank holidays (pro rata)
- Local government pension scheme
- Flexible work policy
- Hybrid working from home and our office as required
- Family leave policy

Reasonable adjustments can be made at any stage of the recruitment process for candidates with a disability, impairment or health condition, for example who are neuro-divergent or who use British Sign Language. Please get in touch with the HR Team to discuss adjustments for any part of the process.